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In our shops, we guarantee you with original Boleslawiec ceramic signed with the producers’ logo.
Boleslawiec ceramic offered in E-manufaktura, is of the greatest 1-grade quality.
Characteristic cracks on the enamel occur in products of low quality, which should not take place on products offered in our shops.
We respect your right to customer complaints, that is why we shortened this process to the possible minimum.
Our shop provides you with a 1-year warranty on all products bought in online shop e-manufaktura.com
A customer, who is registered on our website, has a full right to a warranty based on the order number.
However, please note that in case of a defect you have 2 months (from the moment of the product being faulty) to file in a customer complaint. Exceeding this deadline will result in the loss of the warrant and shop “e-manufaktura” will not take any responsibilities.
Informing us about your problem is your only duty,
that is why it is highly important to send us a letter with your complaint on:
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Guarantee of quality
